Frequently Asked Questions

What is AYURVEDMART.com?
AYURVEDMART.com is the complete online Ayurved store intiated by Jay Jalaram Ayurved Bhandar, a firm established in 1999. We are proud of being the Upcoming largest seller and oldest store of Ayurveda, in Mumbai.

At our Borivali retail shop everyday more than 800 customers are physically visiting daily. This store is working 12 hours a day, 6 days a week with staff strength of 10 persons as on date.

We have Ayurvedic Doctors on our panel. (Most of the doctoes are M.D. and BAMS in Ayurveda.) We deal with 600 Ayurvedic Brands. Over the years, due to intensive testimonials and vast experience, we believe that not a single brand is having expertise on all ailments and disorders. So with due care, we have selected time tested products to offer to public, which have given 99% satisfaction to conumers till the date

We deal in Herbs, Ayurvedic Medicines, Ayurvedic Doctors' services, Ayurvedic Literature. With 1200 raw herbs and over 16000 ayurvedic medicines, our name is containing "Bhandar"(means collection), because we exclusively and exhaustively deal only and all in Ayurvedic field from last 15 years.

 

What is the procedure to purchase products online?
Very Simple.Search the products you need, add them to your shopping cart & confirm your order.
1. Bank Wire : Once you confirm the Order you will receive the automated email with the our Bank Details. Then You can Transfer the Amount as per your total order Amount.

2. Cheque : Once you confirm the Order you will receive the automated email with the our Bank Details. Then you have to courier the Cheque as per your total order Amount. Once we receive the Cheque your Parcel will be Shipped to your provided shipping address.

3. Demand Draft : Once you confirm the Order you will receive the automated email with the our Bank Details. Then you have to courier the Slip of DD as per your total order Amount.Once we receive the Cheque your Parcel will be Shipped to your provided shipping address


How do I pay for the products purchased online?
Payment through Credit Card will be enabled soon. International customers have to confirm the order and drop a mail to "store@ayurvedmart.com", Beacuse there are restrictions on some products, and some products cannot be shipped to international destinations. Please also note that the shipping rates for many items we sell are weight-based.

 

What currencies do you accept?
All amounts mentioned on the website are in Indian Rupees for the Indian Market only. International Store coming soon.

 

Can I make a purchase if I do not own a Credit Card?
Yes! You do not need a credit card to purchase from our site!
1. Cheque : Once you confirm the Order you will receive the automated email with the our Bank Details. Then you have to courier the Cheque as per your total order Amount. Once we receive the Cheque your Parcel will be Shipped to your provided shipping address.

2.Demand Draft : Once you confirm the Order you will receive the automated email with the our Bank Details. Then you have to courier the Slip of DD as per your total order Amount.Once we receive the Cheque your Parcel will be Shipped to your provided shipping address
Note : We do not have cash on delivery Options.

 

Is there any delivery or shipping charges?
Mostly Calculated at checkout!! Delivery & shipping charges will be indicated in the shopping cart of the store. For International deliveries the cost of shipping is dependent on the total weight of the package.

 

Are the prices mentioned on the site inclusive of all taxes?
Yes. The prices mentioned on Ayurvedmart.com are inclusive of all excise, Taxes and duty.

 

Can I purchase products from any part of the world?
Yes, Ayurvedmart.com will ship the products to any address in the world (Where shiping is possible)

 

When will the products be delivered to my doorstep?
Orders are sent for processing only upon realization of payment
Order Processing Time: 1-2 days.
Delivery Time: 3-4 days
Overall Time: 4-6 days
Orders placed after Fridays 6:00 PM will be processed for shipment only on the following Mondays.
The delivery time estimates may vary slightly from State to State.
Days are calculated as working days, excluding Saturdays, Sundays & Holidays
Goods once sold can be returned, the amount will be refunded by deducting the courier charges.

 

How do I know that the products received by me are genuine?
All the products sold by Ayurvedmart.com are purchased directly from the manufacturing company or from their authorised outlets only. In the event of doubt, the customer is free to contact the respective product companies. The address of all companies whose products we are selling are available here for your convenience.

 

What happens if I take the wrong medicine?
As mentioned in our disclaimer policy, we are not responsible for the customers acts of ignorance. Our customers are sincerely advised to consult a qualified physician before using the products.

 

Do you have an off-line store where I can walk-in and purchase?
Yes! We have opened outlet

Address
Jay Jalaram Ayurved Bhandar
68, Yashwant Shopping centre,
Carter Road no.7 , Borivali(east)
Mumbai-400066, Maharashtra, India.

Time
10 am To 9 p.m.
Sunday closed

For Business purpose/get quotation
Quote@ayurvedmart.com

For any query or doubt please email us at
info@ayurvedmart.com


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